9 diciembre 2021
Category: Empleo
9 diciembre 2021,
  • Madrid, Spain
  • Full-time
  • Department: Sales


In order to grow our current business in Spain we are seeking for a motivated Technical Support Engineer/Application Consultant to the Sales Team in Madrid/ Bilbao/ Vitoria or Pamplona  .You will be responsible for customer development activities ranging from Training, Clinical support, to ongoing maintenance of the Brainlab advanced portfolio. Additionally you will become the primary contact for this key customer group as their clinical service commences and develops.

The position includes maintaining and developing a professional, innovative and supportive image of Brainlab with customers and competitors. Training will take place at our headquarters in Munich/Germany with on-the-job experience gained working and learning with colleagues already based in Spain.

The role proposes a home office scenario.

Your duties will include:

  • Educate, train, provide on-site guidance and assistance to physicians and hospital personnel
  • Perform new system installations and system repairs
  • Travel to existing key customers to grow the usage of Brainlab products in routine clinical use
  • Effective communication with customers to understand problems and adequate troubleshooting of issues
  • Support of the sales team with detailed onsite and offsite product presentations to customers
  • Sell service contracts to existing Brainlab customers
  • Monitors and promotes customer usage of products
  • Provision of on-site guidance and assistance to physicians and medical physicists during patient treatments
  • Communicate with strategic partners and develop a creative mid and long-term strategy in alignment with Brainlab corporate strategy
  • Update the customer database and completion of mandatory administrative tasks necessary to perform in this role
  • Attend national and international meetings and symposia
  • Additional responsibilities include telephone contact, planning and follow-up of customer visits, and technical consultation


  • Degree/Certification in Biomedical Engineering, Medical Physics, Medical Dosimetry or equivalent
  • Excellent training skills
  • Professional experience in the areas of IGS, or a related area
  • Fluency in spoken and written Spanish and English
  • Technical training/education experience in a professional or academic environment would be of an advantage
  • Excellent organization and time management skills, and the ability to manage many work streams simultaneously
  • Excellent written and oral communication skills
  • Works well in a team environment and individually
  • Committed to quality, with excellent attention to detail


  • A mutually-supportive, international team
  • Meaningful work with a lasting impact on medical technology
  • 30 vacation days, plus December 24th and January 1st
  • Flexible working hours
  • Parking garage and safe underground bike storage
  • Award-winning subsidized company restaurant and in-house cafes
  • Variety-rich fitness program in our ultra-modern 360m2 company gym
  • Regular after work, team, and company events
  • Comprehensive training and continuing education opportunities

A position at Brainlab means that you’ll be part of a professional business environment working together with an excellent international team. You will be a valued member of a team of likeminded individuals. You’ll be assessed fairly and given great opportunities based on your performance.

Ready to apply? We look forward to receiving your online application including a motivation letter, your first available start date and desired salary.

Contact person: Daniel Sypli

For further information: https://www.brainlab.com/career/jobs-at-brainlab/technical-support-engineer-application-consultant-image-guided-surgery-igs-mfd-2/